Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.

When will my order be processed?

Orders are typically processed within 1-2 business days. You will receive a confirmation email once your package has shipped.

Do you offer international shipping?

Yes, Hope's ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. Please contact support within 30 minutes of purchase for any changes.

Are your materials sustainably sourced?

We are committed to ethical fashion. 60% of our current collection is made from organic or recycled materials, with a goal of 100% by 2026.

How should I care for my Hope's garments?

Specific care instructions are provided on the inner label of each item. We generally recommend cold washes and air drying to maintain fabric quality.